© Art-Serve Personalise Gift Shop

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Terms And Conditions

ACCEPTANCE AND CONFIRMATION:

  1. Quotations are valid for 30 days from the date stipulated on the estimate.

  2. If the estimate is to your satisfaction, (for quantity more than 10) 50% of the total is required upon placement of order with the balance of 50% plus extras due immediately on order completion.

  3. (For quantity lesser than 10) payment must be paid in full in SG$ as confirmation of your acceptance.

  4. A signed acceptance and purchase order will allow us to schedule development and production of your order.

  5. If a deposit and acceptance and is not received by the required date Art-Serve reserve the right to withdraw from this agreement.

  6. Any additional requirements necessary for completion of work, not detailed within, will be charged accordingly and will be included on the final invoice

  7. Our quotation does not take into account unforeseen delays in the supply of information or late changes made by the client which may result in additional costs being incurred.

  8. If the delivery date cannot be moved, late charges will be applied to cover necessary overtime costs.

  9. If final confirmation and acceptance is not received within the required lead time prior to the delivery date Art-serve reserve the right to withdraw from this agreement

ARTWORK/DESIGN APPROVAL

PAYMENT DETAILS:

  1. It is important that you proof read all artwork and production documents and indicate your final approval via written communication such as email or letter so that final artwork preparation or production can commence.

  2. By providing written communication you agree to indemnify and save Art-serve from any and all liability, loss, or damage you or your clients may suffer as a result of claims, demands, costs, or judgments against Art-serve arising from any errors or omissions in the artwork or design being approved.

  3. Please note that while every effort is taken to ensure that artwork is correct, Art-serve does not take responsibility for errors and omissions once approval to print is given.

 

  Minimum Charges ( For bulk t-shirt printing)

  1. A minimum design/ service fee of $200 will be charged per project estimate. This covers all administrative and design related costs. (Unless otherwise agreed upon)

PAYMENT TERMS:

EXCHANGE POLICY:

  1. We accept POSB/OCBC bank transfers

  2. If you do not have a bank account, we recommend a cash deposit at any POSB branch, or you can make payment by cash at our shop in Bugis+ #03-08

  1. Items will only be processed upon receiving of payment, unless otherwise agreed upon

  2. All apparel/items available for sale are brand new, imported or manufactured products.

  3. Our Exchange Policy is applicable under the circumstance that we have sent out a defective or  misinterpreted item.

  4. By purchasing an item from us, you are deemed to have been agreeable to all the Terms & Conditions stated.

  5. Art-Serve reserves the right to reject a transaction/customer at our own discretion.

  6. Art-Serve also reserves the right to amend Terms & Conditions at any given time.

  1. Please note that exchanges are only available on a case-by-case basis.

  2. We do not entertain refunds at all.

  3. If defect of product is from our side, a one-for-one exchange will be provided.

  4. All items to be returned must be done so within 7 working days.

  5. Please note that after this duration has expired, we will not accept the return of the item.

  6. Items must not have been washed/worn and must be in brand new condition.